FAQ

PRODUCT

Does the product darken over time?

Absolutely not, our rings are made from the purest alloy, 925 sterling silver. Because of its purity, it contains no nickel, which is why it does not turn black or green

Can it be used in contact with water?

Certainly, as being made of 925 sterling silver it is water resistant.

Does it really relax?

The rotating and moving mechanism of the rings reduce tension, stress and over time help to overcome some bad habits, such as smoking, touching your cuticles.

Using the ring relieves negative and stressful thoughts and improves concentration, whether in study or other work tasks.

SERVICES

Can I pay on delivery?

Yes we offer the possibility in Italy to pay on delivery with a cost of 2.50 euros 

What is the delivery time?

From the time of purchase, the package is delivered within 48h/72h in Italy and within 5 working days in Europe.

How can I contact you?

You can contact us via the following email (serenedijewels@gmail.com) or on whatsapp at +39 3200736323, directly by clicking the green icon that appears on your screen.

How it works with return?

Yes, within 14 working days, only in the case of problems related to the product itself upon arrival of the package (malfunction or damage). Please email serenedijewels@gmail.com immediately and send photos of the damaged product as proof.

No returns are made for personal taste issues.